Why don’t I see data from my EL-WEM after I first turn it on?
How do I force a transmission from my device?
EL-IOT – You must hold the main button on the device for 1-8 Seconds. This acknowledges an alarm, creates an audit event in the record, and forces data synchronization with the Cloud.
EL-WEM – As the EL-WEM has a fast update rate by default, there is no way to force transmission with the cloud.
How can I reset my sensor?
EL-WIFI – The device can be reset by holding the button for 10 seconds. Release the button when RST appears on the screen. The device will retain all settings but will lose any data that had not been transferred to the EasyLog Cloud. It will continue to be connected to the account it was set up with and will simply start a new recording session.
If necessary, a full factory reset can also be performed by holding the button for 20 seconds until FArS appears on the screen. Doing this will return the device to the factory state, deleting all settings and clearing any remaining data. The device will no longer be connected to any network or EasyLog Cloud account.
EL-IOT – To reset the device, you must remove the battery cover with a screwdriver. Once removed, there is a reset button that can be pressed using a pin. Hold this button for a few seconds until the device beeps.
EL-WEM – To soft reset the device, there is a reset button on the bottom of the base. Press the button and release after 1 second.
To factory reset the device, hold the same reset button for 5 seconds.
What battery life can I expect from my device, and will I lose my data if it runs out?
EL-WIFI – The battery in this device is rechargeable with the charge typically lasting 6 months. You can also power the device through a mains power supply.
EL-IOT – The batteries will typically last more than one year. The device takes 4 x AA 1.5V batteries
EL-WEM – This device must be always powered by a mains power supply.